Privacy Policy

RISELiftingOthers

Effective Date: November 1, 2026

Website: https://riseliftingothers.com

At RISELiftingOthers, we value your privacy and believe you deserve to know how your personal information is collected, used, and protected.

Our website brings together the literary works of Serenite Hope, The Eccentric Vox, our digital bookstore, and KINDWalk historical and cultural walking experiences in Nassau, The Bahamas.

This Privacy Policy explains how we handle information when you browse our website, purchase digital products, request a walking tour, subscribe to our newsletter, or contact us.

1. Information We Collect

We collect information necessary to operate our website, provide our services, and communicate with visitors and customers.

Information you voluntarily provide

Depending on how you interact with our website, this may include:

Your name and email address.
Billing information provided during checkout.
Details of products purchased.
Tour booking information, including preferred dates, group sizes, and relevant participant details.
Messages and inquiries submitted through our forms or email.
Newsletter subscription information.

Information collected automatically

When you visit our website, certain technical information may be collected through cookies, analytics services, and website infrastructure, including:

IP address and approximate geographic location.
Browser type and device information.
Pages visited and website interactions.
Referring websites or search engines.
Cookies and similar identifiers.
Technical information needed for website functionality and security.

The information collected depends on the services you use and the technologies active on our website.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

Processing purchases and providing access to digital downloads.
Sending order confirmations, receipts, and customer service communications.
Reviewing and managing KINDWalk booking requests.
Responding to questions and inquiries.
Delivering newsletters and literary updates to subscribers.
Understanding website traffic and improving the visitor experience.
Maintaining website security and preventing fraudulent activity.
Meeting applicable legal, accounting, and business obligations.

Purchasing a product or submitting a booking request does not automatically subscribe you to our newsletter.

3. Online Purchases and Payment Processing

Our digital bookstore operates through WooCommerce, an e-commerce platform integrated with WordPress.

Payments are processed securely through Stripe.

During checkout, information such as your name, email address, billing details, and transaction information may be collected to process and fulfill your order.

Stripe handles payment information, including payment card details, according to its own security procedures and privacy practices. RISELiftingOthers does not independently store customers’ complete payment card details.

WooCommerce may automatically retain order information necessary for purchases, customer support, and business recordkeeping.

For more information about payment processing, please review Stripe’s Privacy Policy.

4. KINDWalk Bookings and Website Forms

Our website uses Zite to manage embedded forms, including booking requests and inquiries.

When you submit a form, the information you provide may be processed and stored through Zite.

For KINDWalk experiences, this information may include your name, contact details, preferred tour date, number of participants, and additional information relevant to your request.

We use this information to review availability, communicate booking arrangements, respond to inquiries, and provide the requested services.

KINDWalk may also receive reservations through external booking platforms. Information provided directly to those platforms is governed by their respective privacy policies.

5. Newsletter Communications

The Eccentric Vox newsletter is managed through Beehiiv, a third-party email publishing and subscription service.

When you subscribe, your email address and relevant subscription information are processed through Beehiiv.

The platform may also collect information related to newsletter delivery and engagement, such as email opens and link interactions.

Newsletter subscriptions are voluntary. You may unsubscribe at any time using the unsubscribe link included in our emails.

Unsubscribing from promotional communications will not prevent essential messages concerning purchases, bookings, or customer service.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality and understand visitor activity.

We use Google Analytics to measure website traffic and identify general patterns in how visitors discover and use our website.

This may include information about pages visited, approximate geographical location, devices, referral sources, and website interactions.

Google Analytics processes information according to Google’s applicable data practices and privacy policies.

Cookies may also support essential functions such as shopping carts, checkout sessions, and website security.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

Where applicable law requires consent or additional choices for nonessential tracking technologies, we will provide the necessary controls.

For more information about Google’s data practices, please review Google’s Privacy Policy.

7. Third-Party Services and Information Sharing

We use established third-party services to operate our website and provide our products and services.

These include:

Hostinger: Website hosting and technical infrastructure.
WooCommerce: Digital store and order management.
Stripe: Payment processing.
Google Analytics: Website traffic measurement.
Zite: Embedded forms and booking inquiries.
Beehiiv: Newsletter subscriptions and delivery.

These providers may process information necessary to perform their respective services, subject to their applicable privacy practices and contractual arrangements.

We do not operate a business that sells customer contact lists to data brokers.

Certain analytics or tracking activities may be classified as sharing personal information under applicable privacy laws, depending on how those technologies are configured. Where legally required, appropriate notices and privacy choices will be provided.

We may also disclose information when required by law or reasonably necessary to prevent fraud, address security concerns, or protect our legal rights.

8. Information Security and Retention

We take reasonable measures to protect personal information and rely on established service providers for website operations, payment processing, and information management.

We do not maintain a separate, manually managed customer database. However, transaction records, booking submissions, and subscription information may be retained within the platforms used to deliver our services.

Information is retained for as long as reasonably necessary for its intended purpose, subject to applicable legal requirements and service-provider practices.

For example, purchase records may be retained for accounting purposes, while newsletter information may be retained to manage an active subscription.

When information is no longer needed, we take reasonable steps to delete or otherwise dispose of it, subject to applicable legal requirements and the capabilities of our service providers.

Although we make reasonable efforts to safeguard personal information, no method of electronic transmission or storage can be guaranteed completely secure.

9. External Websites

Our website may contain links to independent websites, including Amazon, social media platforms, and external travel booking services.

When you follow a link to another website, that website’s privacy practices apply.

RISELiftingOthers is not responsible for the privacy policies or data handling practices of independently operated third-party websites.

We encourage visitors to review the applicable privacy policies before submitting personal or payment information.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

Request access to personal information held about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Withdraw consent where processing relies on consent.
Opt out of promotional email communications.
Request information about certain uses or disclosures of your personal data.
Exercise additional rights available under applicable privacy laws.

Some information may need to be retained for legitimate business purposes, including financial recordkeeping, fraud prevention, or compliance with legal obligations.

We may request reasonable verification of identity before processing certain privacy-related requests.

To submit a request, contact us using the information provided below.

11. Children’s Privacy

Our website is intended for a general audience and is not specifically directed toward children under the age of 13.

We do not knowingly solicit personal information directly from children under 13 without the authorization or consent required by applicable law.

Children may participate in KINDWalk experiences when accompanied by a responsible adult. Booking information concerning children should be provided by the adult arranging the experience.

If you believe a child has provided personal information improperly through our website, please contact us so that appropriate action can be taken.

12. International Visitors

RISELiftingOthers operates from Nassau, The Bahamas, and serves visitors and customers internationally, including those in the United States.

Information collected through our website may be processed or stored in other countries through the third-party services described in this policy.

Privacy protections may vary depending on the jurisdiction.

We aim to handle personal information responsibly and in accordance with the data protection requirements applicable to our business and its activities.

13. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technology, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised effective date.

Where required by law, we will provide additional notice of material changes.

We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:

RISELiftingOthers

Nassau, New Providence, The Bahamas

General and privacy inquiries: riseliftingothers@protonmail.com

KINDWalk inquiries: kindwalktour@gmail.com

Website: https://riseliftingothers.com

For requests concerning personal information, please include Privacy Request in your email subject line.